Privacy Policy

Effective Date: July 15, 2024

1. Introduction

Welcome to Bitscaled LLC. We are dedicated to safeguarding your personal information and ensuring your privacy rights. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website or use our services. If you have any questions or concerns about our privacy practices, please contact us at legal@bitscaled.tech.

2. Information We Collect

We collect various types of information in connection with the services we provide, including:

2.1 Personal Information You Provide

The personal information we collect directly from you includes, but is not limited to:

  • Name and Contact Data: Your first and last name, email address, postal address, phone number, and other similar contact data.
  • Credentials: Passwords, password hints, and similar security information used for authentication and account access.
  • Payment Information: Data necessary to process your payment if you make purchases, such as your payment instrument number (e.g., a credit card number) and the security code associated with your payment instrument.
  • Job Application Data: If you apply for a job with us, we may collect your resume, employment history, and education details.

2.2 Information Automatically Collected

We automatically collect certain information when you visit, use, or navigate our website. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our website, and other technical information. This information is primarily needed to maintain the security and operation of our website, and for our internal analytics and reporting purposes.

2.3 Information Collected from Other Sources

We may obtain information about you from other sources, such as public databases, joint marketing partners, social media platforms, as well as from other third parties. Examples of the information we receive from other sources include: social media profile information; marketing leads and search results and links, including paid listings (such as sponsored links).

3. Use of Your Information

We use personal information collected via our website for a variety of business purposes described below:

3.1 To Provide and Improve Our Services

We use your information to deliver the services you request, manage your account, and provide customer support. This includes using your information to enhance the functionality and user experience of our website.

3.2 To Communicate with You

We may send you communications about new services, features, updates, or information about your account. We may also send you promotional materials if you opt-in to receive them.

3.3 To Analyze and Improve Our Business

We use your information to understand how our services are being used, track user trends, and enhance our business operations. This includes using data analytics to improve our website and services.

3.4 To Comply with Legal Obligations

We may process your personal information to comply with applicable laws, governmental requests, a judicial proceeding, court order, or legal process.

3.5 For Security and Fraud Prevention

We use your information to protect our website and services, including preventing fraud and ensuring the safety and security of our users.

4. Sharing Your Information

We only share and disclose your information in the following situations:

4.1 With Service Providers

We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include payment processing, data analysis, email delivery, hosting services, customer service, and marketing efforts.

4.2 For Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

4.3 With Affiliates

We may share your information with our affiliates, in which case we will require those affiliates to honor this privacy policy. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.

4.4 With Business Partners

We may share your information with our business partners to offer you certain products, services, or promotions.

4.5 For Legal and Regulatory Compliance

We may disclose your information to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).

5. Security of Your Information

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure. Therefore, we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.

6. Retention of Your Information

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

7. Your Privacy Rights

In some regions (like the European Economic Area), you have certain rights under applicable data protection laws. These may include the right to:

  • Request access and obtain a copy of your personal information.
  • Request rectification or erasure of your personal information.
  • Restrict the processing of your personal information.
  • If applicable, to data portability.

In certain circumstances, you may also have the right to object to the processing of your personal information. To make such a request, please use the contact details provided below. We will consider and act upon any request in accordance with applicable data protection laws.

8. Children's Privacy

We do not knowingly solicit data from or market to children under 18 years of age. By using the website, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the website. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we have collected from children under age 18, please contact us at legal@bitscaled.tech.

9. Changes to This Privacy Policy

We may update this privacy notice from time to time in order to stay compliant with relevant laws. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

10. Contact Us

If you have questions or comments about this policy, you may contact our legal department by email at legal@bitscaled.tech