Active
AI Agents
Agentic Orchestration Hub
Deploy governed AI agents and workflow automations from Workspace—connectors, run history, and guardrails that keep automation out of shadow IT scripts.
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AI Agents
Route voice and Discord operational traffic to the right agent or human queue—with transcripts, approvals, and ticket writeback—so after-hours dispatch is not a group chat with no audit trail.
In short: Voice Dispatch will connect after-hours channels to the Agentic Orchestration Hub, then write the outcome into tickets instead of leaving it in Discord history.
These capabilities are specified for the upcoming module. They are not live in Workspace yet.
Bitscaled already operates Discord control-plane patterns; this module will productize the client-facing dispatch loop.
Callers reach a governed agent that can open a ticket in the correct organization.
Agent actions that change production state require an attributable approval.
Coming Soon
Coming soon. Join the waitlist if voice or Discord dispatch is a design-partner requirement.
Join the waitlistPreview of the multi-agent loop.
A Discord guild or voice number will not be allowed to open another tenant’s tickets.
Dispatch agents will use the same connector guardrails as the orchestration hub.
Voice artifacts follow the organization’s retention and legal hold rules.
Dispatch is a channel adapter on the existing AI agents runtime.
Every dispatch that matters becomes a Workspace ticket.
After-hours routing will consider remaining SLA budget once that module ships.
Discord history will not replace tickets.
Intranet outreach Discord approval is a different product path than client dispatch.
There is no /workspace/voice-dispatch route yet.
Continue the Explore Module journey through adjacent ERP domains.
AI Agents
Deploy governed AI agents and workflow automations from Workspace—connectors, run history, and guardrails that keep automation out of shadow IT scripts.
Explore ModuleCore Operations
Structured support intake and ticket tracking inside Workspace—so clients submit requests in-channel and your team resolves them with full context on assets and monitoring.
Explore ModuleCore Operations
Forecast which tickets and services will miss SLA while there is still time to reallocate—so the queue is steered before the clock expires, not explained after.
Explore ModuleTell us how this module should land in your ERP. We will route waitlist requests to the product team with the module already named.